Shipping & Returns
This catalog of Amazonas BioTech Non Surgical Reshape Treatments is marketed in association with regional associates and representatives. Depending on your country of residence you may be billed by SoGu, MOAI, KGM, Peakmont Dynamics, Group East Gate, Cates Enterprise or CFC. When purchasing at this catalog you accept all Terms, Conditions and Policies published at this site. For payments terms and conditions please read Payments and Refunds policies.
We ship to all countries. All items in this catalog are shipped from one of the Amazonas BioTech European Delivery Facilities. For any physical/tangible items standard shipping is customarily First Class Air Mail Delivery with GPS Tag which is the safest with the fastest time of delivery for most locations. This system allows us to track parcels through cellular and GPS data to provide realtime location tracking. You will not be able to track your parcel yourself but we will have the most accurate realtime tracking of it. This has the fastest time of delivery. Under special circumstances paralyzing, or delaying in extreme, deliveries, as i.e. long term strikes or other, we may ship your order by another suitable method at our discretion but you will be notified in advance. There are also optional methods of shipping and delivery which you can choose during checkout: Registered Air Mail with Postal tracking which allows you to track your parcel through postal services websites, and Personal Registered Air Mail with Tracking and Signature which can also be tracked through postal services websites and will be delivered only personally against your signature. These two options have slower time of transit and delivery. We do not ship through express or couriers. Free Shipping is available for orders of 350 EUR or over, or its equivalent value in your chosen currency, simply enter the code Free2Me in the box for discount codes during checkout, FREE SHIPPING will be applied automatically. If you do not know the equivalent of 350 EUR in your currency, simply enter the code Free2Me in the box for discount codes during checkout and if You have not reached the value elegible for Free Shipping, a message will popup in your screen informing you how much you need for reaching the order value elegible for FREE SHIPPING.
Free Shipping is always dispatched through First Class Air Mail Delivery with GPS Tag. If you prefer to use other of the shipping methods avalilable please do not use the Free Shipping option. Items are shipped as soon as available and in the order of received orders queue, usually in no less than 5 office days and no more than 7 office days from the date of payment received. During periods of high volume of sales as for example during special price offers or season discount campaigns, shipping may take longer due to overload limits in the packaging and shipping department.
After shipping, transit time depends on the country and area of residence as well as method of shipping selected during checkout. Usual transit time is about 10-12 days to US and Canada, about 5-7 days to European locations, about 5-10 days in the Asia-Pacific region and between 10 to 14 days to other international locations.
All parcels are delivered in unmarked envelopes or packages for preserving the privacy of our clients.
If selecting the GPS Tag method of shipment during checkout, you will receive a reference number for your GPS tag. You will not be able to track the parcel yourself but our Delivery Central tracks all parcels in real time until reaching the destinatary. If you instead choose a method of shipment with postal tracking during checkout, you will receive a tracking number when your items are shipped. You will find the tracking number in your account at the orders history. After you receive the tracking number you must allow 3-5 days before you can track your parcel at the Postal Services website of your country. Your local Postal Services will not start to show your parcel updates until it has reached your country. Some tracking services in some countries will not update the tracking until the parcel is delivered. The shipping date is the date when you received the tracking number.
Important: Please be aware that Amazonas BioTechnical Laboratories Delivery Central will make all possible for your orders arrive to you timely and in good condition, however, and unfortunately, we have no control or influence of any kind on the speed of delivery or whereabouts of your parcel once it is in the Postal Services hands. Once the parcel with your order has been shipped and a GPS Tag refrence has been assigned by us or a tracking number has been assigned by the Postal Services as proof of shipping, we are no longer responsible or liable for your parcel in any way. When the parcel with your order has left our hands and until it arrives to you, the sole responsible for the parcel are the Postal Services of origin and the Postal Services of your country of destination. All tracking issues must be addressed to the Postal Services only as we have no influence whatsoever in their procedures, transit times or delivery process. Although the items sold at our sites are usually free to receive for private use in all countries and although Custom or Postal Inspection issues are not expected, all responsibilities and liabilities for any Customs charges, postal inspection delays or local import regulations in your country are assumed by the buyer(you) only. No refunds for lost or returned items will be issued at any time. Any attempts to avoid payment for items lost by the Postal Services, charged Custom duties or refused by local regulations, will be considered an attempt to breach the agreed Terms of Service with fraudulent purpose. See our Zero Tolerance Anti-Fraud and Chargeback Policy. Our regional associates and representatives also participate of the Zero Tolerance Anti-Fraud and Chargeback Program as part of their licensing.
If you wish that your parcel is insured against loss or damage please let us know in advance and we will provide an estimate cost. Usually insurance for your parcel can be obtained for a surcharge of 30% of the value of the order.
For reporting to us issues with your delivery always allow at least 21 days from the date you received the tracking number (shipping date) to contact our Client Support if your parcel does not appear in the tracking system of your national Postal Services, if it appears to be stationary or if it appears as delivered but it was not. As a courtesy to our clients, we will make our best to assist you in locating the parcel and having it delivered, but we hold no liability or responsibility for the actions of the Postal Services or local authorities. Parcels lost, damaged or withheld by the Postal Services are not replaced. Once the shipped parcel appears at the Postal Services tracking system, we decline all liability for damages, loss or Customs/Postal withholding.
If by any reason you do not accept the parcel or do not claim the parcel if withheld by your Postal Service or Customs, no refund will be issued as the items were sold and shipped. Chargebacks in this situation will be considered fraud and we will follow strictly our Zero Tolerance policy
When your order consists in several months treatments or several different treatments, your order will be shipped in several partial deliveries within a short period, for limiting the risk of losses if the parcel is damaged or lost by the carrier during delivery.
All orders paid with credit/debit card or Verified PayPal Account will only be shipped by registered mail to the billing address of the card used for payment and you will be required to sign upon delivery. Exceptions can be done in cases of transgender transition but need to be requested through our ticket system, confidentiality will always be preserved.
If you receive an opened or damaged parcel, please contact the Postal Service or Courier Service that delivered the package to you in your country, do not contact us directly as we cannot help.
No returns are accepted. Given the type of items, all returns are destroyed and do not qualify for refund.
If the items or services you are receiving are not in agreement with your order as logged in the system, immediate replacement for the correct items or services will be ensured
Cancellation of an order after 24 hours of placing it, will receive a charge of € 50 Euros or $ 65 USD for Administrative and Handling costs for covering the expenses of payment processing and the reservation/preparation of the parcel. False claims for delivered packages will receive a fine of three times the value of the order even if the false claim is discovered at a later date.
Please also See our Zero Tolerance Anti-Fraud and Chargeback Policy.
We ship to all countries. All items in this catalog are shipped from one of the Amazonas BioTech European Delivery Facilities. For any physical/tangible items standard shipping is customarily First Class Air Mail Delivery with GPS Tag which is the safest with the fastest time of delivery for most locations. This system allows us to track parcels through cellular and GPS data to provide realtime location tracking. You will not be able to track your parcel yourself but we will have the most accurate realtime tracking of it. This has the fastest time of delivery. Under special circumstances paralyzing, or delaying in extreme, deliveries, as i.e. long term strikes or other, we may ship your order by another suitable method at our discretion but you will be notified in advance. There are also optional methods of shipping and delivery which you can choose during checkout: Registered Air Mail with Postal tracking which allows you to track your parcel through postal services websites, and Personal Registered Air Mail with Tracking and Signature which can also be tracked through postal services websites and will be delivered only personally against your signature. These two options have slower time of transit and delivery. We do not ship through express or couriers. Free Shipping is available for orders of 350 EUR or over, or its equivalent value in your chosen currency, simply enter the code Free2Me in the box for discount codes during checkout, FREE SHIPPING will be applied automatically. If you do not know the equivalent of 350 EUR in your currency, simply enter the code Free2Me in the box for discount codes during checkout and if You have not reached the value elegible for Free Shipping, a message will popup in your screen informing you how much you need for reaching the order value elegible for FREE SHIPPING.
Free Shipping is always dispatched through First Class Air Mail Delivery with GPS Tag. If you prefer to use other of the shipping methods avalilable please do not use the Free Shipping option. Items are shipped as soon as available and in the order of received orders queue, usually in no less than 5 office days and no more than 7 office days from the date of payment received. During periods of high volume of sales as for example during special price offers or season discount campaigns, shipping may take longer due to overload limits in the packaging and shipping department.
After shipping, transit time depends on the country and area of residence as well as method of shipping selected during checkout. Usual transit time is about 10-12 days to US and Canada, about 5-7 days to European locations, about 5-10 days in the Asia-Pacific region and between 10 to 14 days to other international locations.
All parcels are delivered in unmarked envelopes or packages for preserving the privacy of our clients.
If selecting the GPS Tag method of shipment during checkout, you will receive a reference number for your GPS tag. You will not be able to track the parcel yourself but our Delivery Central tracks all parcels in real time until reaching the destinatary. If you instead choose a method of shipment with postal tracking during checkout, you will receive a tracking number when your items are shipped. You will find the tracking number in your account at the orders history. After you receive the tracking number you must allow 3-5 days before you can track your parcel at the Postal Services website of your country. Your local Postal Services will not start to show your parcel updates until it has reached your country. Some tracking services in some countries will not update the tracking until the parcel is delivered. The shipping date is the date when you received the tracking number.
Important: Please be aware that Amazonas BioTechnical Laboratories Delivery Central will make all possible for your orders arrive to you timely and in good condition, however, and unfortunately, we have no control or influence of any kind on the speed of delivery or whereabouts of your parcel once it is in the Postal Services hands. Once the parcel with your order has been shipped and a GPS Tag refrence has been assigned by us or a tracking number has been assigned by the Postal Services as proof of shipping, we are no longer responsible or liable for your parcel in any way. When the parcel with your order has left our hands and until it arrives to you, the sole responsible for the parcel are the Postal Services of origin and the Postal Services of your country of destination. All tracking issues must be addressed to the Postal Services only as we have no influence whatsoever in their procedures, transit times or delivery process. Although the items sold at our sites are usually free to receive for private use in all countries and although Custom or Postal Inspection issues are not expected, all responsibilities and liabilities for any Customs charges, postal inspection delays or local import regulations in your country are assumed by the buyer(you) only. No refunds for lost or returned items will be issued at any time. Any attempts to avoid payment for items lost by the Postal Services, charged Custom duties or refused by local regulations, will be considered an attempt to breach the agreed Terms of Service with fraudulent purpose. See our Zero Tolerance Anti-Fraud and Chargeback Policy. Our regional associates and representatives also participate of the Zero Tolerance Anti-Fraud and Chargeback Program as part of their licensing.
If you wish that your parcel is insured against loss or damage please let us know in advance and we will provide an estimate cost. Usually insurance for your parcel can be obtained for a surcharge of 30% of the value of the order.
For reporting to us issues with your delivery always allow at least 21 days from the date you received the tracking number (shipping date) to contact our Client Support if your parcel does not appear in the tracking system of your national Postal Services, if it appears to be stationary or if it appears as delivered but it was not. As a courtesy to our clients, we will make our best to assist you in locating the parcel and having it delivered, but we hold no liability or responsibility for the actions of the Postal Services or local authorities. Parcels lost, damaged or withheld by the Postal Services are not replaced. Once the shipped parcel appears at the Postal Services tracking system, we decline all liability for damages, loss or Customs/Postal withholding.
If by any reason you do not accept the parcel or do not claim the parcel if withheld by your Postal Service or Customs, no refund will be issued as the items were sold and shipped. Chargebacks in this situation will be considered fraud and we will follow strictly our Zero Tolerance policy
When your order consists in several months treatments or several different treatments, your order will be shipped in several partial deliveries within a short period, for limiting the risk of losses if the parcel is damaged or lost by the carrier during delivery.
All orders paid with credit/debit card or Verified PayPal Account will only be shipped by registered mail to the billing address of the card used for payment and you will be required to sign upon delivery. Exceptions can be done in cases of transgender transition but need to be requested through our ticket system, confidentiality will always be preserved.
If you receive an opened or damaged parcel, please contact the Postal Service or Courier Service that delivered the package to you in your country, do not contact us directly as we cannot help.
No returns are accepted. Given the type of items, all returns are destroyed and do not qualify for refund.
If the items or services you are receiving are not in agreement with your order as logged in the system, immediate replacement for the correct items or services will be ensured
Cancellation of an order after 24 hours of placing it, will receive a charge of € 50 Euros or $ 65 USD for Administrative and Handling costs for covering the expenses of payment processing and the reservation/preparation of the parcel. False claims for delivered packages will receive a fine of three times the value of the order even if the false claim is discovered at a later date.
Please also See our Zero Tolerance Anti-Fraud and Chargeback Policy.
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